Start Your Journey with SRJ!

Do you have experience in helping homeowners find the right products and services to enhance their homes? Our sales department consults with clients, assesses their needs, presents customised solutions and closing sales. The role often requires home appointments, in-showroom support, product knowledge, strong communication skills, and the ability to build trust with customers.

Success in this position is driven by meeting sales targets, providing excellent service, and maintaining long term client relationships.

Do you have experience and qualifications in home improvement installations? Our installers perform the physical work of upgrading or repairing a customer’s home. This includes tasks such as installing windows, doors, roofing, living spaces, and other renovation elements according to project specifications. The role requires hands on skills, attention to detail, the ability to read blueprints or work orders, and a focus on safety and quality.

Our installers work on-site, interact with homeowners, and ensure that each project is completed efficiently, on time, and to a high standard of craftsmanship.

Do you have experience in an account role? Our accounts team focuses on managing customer relationships and ensuring a smooth experience from sale to project completion. This includes coordinating between sales, installation teams, and clients, handling scheduling, updates, and documentation, and addressing any concerns or issues that arise.

The role requires strong communication, organisational skills, and a customer first mindset to maintain satisfaction and drive repeat business. Account representatives often serve as the main point of contact, ensuring each project stays on track and meets client expectations.

Do you take pride in offering exceptional customer service? Our customer service team supports homeowners before, during, and after their projects. This includes answering inquiries, resolving issues, scheduling appointments, processing service requests, and providing updates on project status.

The role requires excellent communication, problem solving skills, and a helpful, empathetic approach. Customer service representatives play a key role in ensuring client satisfaction, maintaining positive relationships, and reinforcing the company’s reputation for quality and reliability.